A HOLDING · WORKING ACROSS KAZAKHSTAN
Goods, works and services from a single source
QBiX is a Kazakhstani holding with five production directions and two in-house IT products. We supply, manufacture, install, clean and develop — under one contract, with one person responsible and a single acceptance standard. Experienced foremen work on site, while IT systems keep deadlines, estimates and quality under control. Below are specific figures, procedures and documents you can check before signing a contract.
B2B · B2G · B2C — no priorities
| Direction | B2B | B2G | B2C |
|---|---|---|---|
| QBiX Tender | |||
| QBiX Mebel | |||
| QBiX Service | |||
| QBiX Clean | |||
| QBiX Studio | |||
| QBiX Menu | |||
| QBiX Build |
QBiX Tender
B2BB2GB2C
QBiX Mebel
B2BB2GB2C
QBiX Service
B2BB2GB2C
QBiX Clean
B2BB2GB2C
QBiX Studio
B2BB2GB2C
QBiX Menu
B2BB2GB2C
QBiX Build
B2BB2GB2C
Hover a cell to see an example
7 BUSINESS UNITS · 3 SEGMENTS · 1 CONTRACT
A SINGLE BRAND
QBiX’s reputation is indivisible
Seven directions carry one name. That means one missed deadline in cleaning hits the tender department, and one crookedly assembled shelf devalues the developers’ work.
A single brand is our main quality guarantee, and it works more reliably than any contract penalty. Processes and controls are built to prevent failures in any of the units. Since 2020 we have had zero missed deadlines and an average rating of 5/5 across all types of work.
This also applies to something company websites usually don’t mention — the former names the directions operated under before 2024. We don’t hide this history, because there’s no point hiding it.
One company under one name
Until 2024 our directions operated under separate names: furniture manufacturing, the installation service, cleaning and the IT studio grew as independent businesses with their own signage. In 2024 founder Amandyk Samatov decided to unite them under the QBiX brand, and in 2025 the merger was formalised legally. So search results or older contracts may still show our directions’ former names — it’s the same company. The holding’s only corporate domain is qbix.kz. Every direction operates on its subdomains: tender, mebel, service, clean, studio, plus the Menu and Build products. Official contact channels are listed on the contact page. Companies and products with similar names have no relation to QBiX.
The full story of the merger — why it happened in 2024 specifically and what changed for each direction — is on the about page.
We show the work before we send the invoice
A video report is published on Instagram for every site — footage of the real process and result, not a promotional clip. The rule is the same for public-sector customers, companies and private clients. Below are the four most recent sites from the open feed; the full archive with a filter by direction is available on the reports page.
The account is public — you don’t need to be a client or a follower to see the history of a specific site, including the shoot date and the direction that ran it.
QBiX’s scale isn’t measured by revenue — we deliberately don’t publish that figure, because the revenue share by direction can’t be verified from outside. Instead, here are checkable figures: how many people are on staff, how many go out to sites at peak, and how many times we’ve missed a deadline since founding.
7 Business units
20+ People on permanent staff
100+ People on sites at peak
3 Segments, no priorities
0 Missed deadlines since 2020
5/5 Average rating of work
Seven directions — one contract
The full list of the holding’s business units. Every direction has its own dedicated site on a qbix.kz subdomain.
- 01 / TENDER QBiX Tender Tender direction: procurement on goszakup.gov.kz, omarket.kz and quasi-public sector platforms.
- 02 / MEBEL QBiX Mebel Full-cycle furniture work: measurement, design, manufacturing, supply, assembly and installation.
- 03 / SERVICE QBiX Service Installation work: electrical, low-current networks and structured cabling, air conditioning, renovation and finishing.
- 04 / CLEAN QBiX Clean Commercial and private cleaning: office and production facility maintenance, post-renovation cleaning.
- 05 / STUDIO QBiX Studio IT direction: websites, web applications, mobile apps, REST APIs, deployment and support.
- 06 / MENU QBiX Menu A SaaS platform for the restaurant business.
- 07 / BUILD QBiX Build An in-house product for the construction industry.
Clicking any direction opens its card on the “Directions” page with the full list of works, site status and a button to contact the relevant department. If a task is covered by several directions at once, there’s no need to pick one — just describe it in full, and the tender department will take care of coordination.
MANAGEMENT MODEL
Craftsmen do the work. Engineers manage the processes
Most contractors in furniture and installation are built the same way: the foreman simultaneously costs the estimate, negotiates with the customer, buys materials and answers for quality. We split these roles six years ago — and since then, none of them gets in the others’ way.
Delivery loop
Foremen and craftsmen with a decade of hands-on experience work on site — each doing what they do best, not everything at once. Field crews close out installation, electrical and air conditioning on the day of the call-out, not “whenever it works out.” Our own furniture manufacturing removes the third contractor between measurement and installation. Materials are bought for a specific site, not stocked “by eye, just in case.” Cleaning crews arrive on a schedule agreed in advance, not on a call after the fact.
Management loop
Every task is logged in the system with an exact scope, deadline and amount — before the crew leaves, not after. The estimate is put together from the specification or measurement and agreed before work starts. Every stage is confirmed with photo records, so a site’s status is visible without calling the foreman. Acceptance follows a checklist: rework happens before the certificate is signed, not after. For private clients this means a transparent estimate with no hidden add-ons or surprises. For business and the public sector — impeccable order in the closing documents (e-invoices and completion certificates are generated strictly through the ESF portal and don’t depend on a manager’s memory).
Both loops run in parallel on every site — a task is never fully completed first and then entered into the system after the fact. The work order exists before the crew leaves, not appearing afterward as a formality for reporting.
What the market treats as normal, and how we work
Before opening the furniture and installation directions, we studied how competitors are set up. The picture turned out to be the same everywhere: 100% prepayment, no contract, no reports, and promises no one intends to keep. The customer learns the truth the moment the money is already paid and nothing can be done. We brought rules polished in IT development to this market — and it turned out almost no one here works that way.
| Typical market practice | The QBiX standard | |
|---|---|---|
| Prepayment | 100% upfront | 40% for business and private customers, 0% for the public sector |
| Basis for work | a verbal agreement | a contract, estimate, specification |
| Progress of work | "we’ll call when it’s done" | stage-by-stage photo records, a video report on the site |
| Acceptance | "it’s already paid, take it as is" | a checklist-based acceptance certificate, rework before signing |
| Crew management | at the foreman’s discretion | a work order in the system, engineer oversight |
| Documents | no e-invoice or completion certificate | e-invoice and completion certificate through the ESF portal |
| Languages | whatever works | Kazakh, Russian, English |
Prepayment
Typical market practice 100% upfront
The QBiX standard 40% for business and private customers, 0% for the public sector
Basis for work
Typical market practice a verbal agreement
The QBiX standard a contract, estimate, specification
Progress of work
Typical market practice "we’ll call when it’s done"
The QBiX standard stage-by-stage photo records, a video report on the site
Acceptance
Typical market practice "it’s already paid, take it as is"
The QBiX standard a checklist-based acceptance certificate, rework before signing
Crew management
Typical market practice at the foreman’s discretion
The QBiX standard a work order in the system, engineer oversight
Documents
Typical market practice no e-invoice or completion certificate
The QBiX standard e-invoice and completion certificate through the ESF portal
Languages
Typical market practice whatever works
The QBiX standard Kazakh, Russian, English
Not a single point in the right-hand column appeared as a marketing move: these are operational decisions made before QBiX started selling furniture and installation. We already used the system for work orders and photo records in the IT direction — all that was left was to apply it to physical labour instead of code. Every point can be checked in practice: ask for the estimate, the work order or the video report on any site — all of them exist in the system, not just in a manager’s words.
Terms are the same for everyone — except the prepayment
Paperwork, the acceptance procedure and the reporting format don’t depend on who the customer is. There is only one difference — the size of the prepayment — and it’s explained below next to each figure.
For business 40%
The prepayment covers buying materials, components and fittings for your order and is made after the contract is signed and the estimate agreed — not before. The remainder is paid in stages during the work and after handover, not as one lump sum at the end.
For the public sector 0%
There is no prepayment. Payment follows the signing of the closing documents. We take on this risk because we’re confident in the result, not because it’s a standard requirement of procurement procedures.
0% prepayment · payment after the certificate is signed For private customers 40%
It’s just as transparent here: the prepayment covers buying materials and is made only after a clear, official contract is signed. For private clients we’ve kept the same high corporate reliability but removed the unnecessary bureaucracy — you simply get an excellent result exactly on time, with a guarantee on paper.
All three cards describe the same mechanics with a different size of first payment — because the risk QBiX takes on differs across the three segments, while the process of work after the contract is signed is the same.
What we never do
We state these limits ourselves, before the contract is signed, rather than leaving the customer to discover them along the way.
- We never work on 100% prepayment in any direction.
- We never take on a deadline we already know we can't meet. If the volume doesn't fit your deadline, we say so before the contract, not after.
- We never start work without a signed contract and an agreed estimate.
- We never compete on being the cheapest. An underpriced quote in this market is always paid back through materials or rework.
RESPONSE SPEED
15 minutes
We reply on WhatsApp 09:00 to 19:00 on business days. Requests received outside business hours are answered by 10:00 on the next business day.
The procedure applies to every channel on the site — forms, WhatsApp, calls — and is the same for requests on any of the seven directions.
Describe the task — we’ll propose a solution from a single source
One request covers supply, installation, furniture, cleaning and development — we’ll pick the direction and the person responsible once we know the details of the task. We reply on WhatsApp within 15 minutes, 09:00 to 19:00 on business days. Requests received outside business hours are answered by 10:00 on the next business day.